(no subject)

[msmemory_archive]

There's a fellow here at work who uses people's names every time he speaks to them. If he sees me in the cafeteria in the morning, and in the hall 45 minutes later, it's "Hello Jane" every time. If we talk for five minutes, he uses my name multiple times in the conversation. He must have taken one of those self-improvement courses that tell you that people will remember and like you more if you always use their name.

Comments

[its-just-me.livejournal.com]

Most service industries are trained to do that, and it really bebefits eveyone. We stress it to our employees that building a bond with a repeat guest ....well.....self explainatory. Only at Harvard Law did I ever meet with discontent. There was a large group of people who thought our staff was stalking them when the name was used. Weird.