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msmemory_archive ([personal profile] msmemory_archive) wrote2004-03-12 03:05 pm
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Now, that's better

Called Toyota dealership near my office (n.b. this is not the one I spent Dec-Jan ranting about). Can someone please reconnect my fog light? Sure, when would you like to come in? How about after work today? Sure, no problem, we're open til 8:00.

Ahhhhh.... that's better.
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[identity profile] oakleaf-mirror.livejournal.com 2004-03-12 12:56 pm (UTC)(link)
You really have to wonder at the service philosophy of some car dealers. When I moved to the city, I started going to Boston VW, since it was closest, though they seemed to be hard to get appointments for. For preventive maintenance, that wasn't so bad. When I called with a broken headlight, and they wanted to schedule me five weeks out, I tried several times to explain that that really wouldn't work for me, and I kinda needed it sooner. The wouldn't budge. I called Brookline VW, and they said bring it in anytime. They fixed it in 45 minutes, and apologized for taking so long, since most of them were at lunch at the time. Guess where I've always gone for service, since.

[identity profile] metahacker.livejournal.com 2004-03-12 06:00 pm (UTC)(link)
It seems like there's always a long line of morons ahead of you who are perfectly willing to get ripped off by the sucky dealers, so I guess that's why they stick with that level of service. I just wish there were some sort of special handshake or sign or something the crappy dealers could put outside for thems that don't want that, like the urban-legendary chinese restaurants with cantonese signs out front that read "If you can read this eat somewhere else, our food sucks."
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[personal profile] whispercricket 2004-03-14 09:43 am (UTC)(link)
Which one is it? I need to take my car in for service, and I'm (lazily) looking for a good Toyota dealer near my house. Although, you may be referring to the Boston one, which I like very much but is a bit of a pain to get to from Woburn.

[identity profile] msmemory.livejournal.com 2004-03-14 01:17 pm (UTC)(link)
No, indeed, the one I'm so very pleased with is Woburn Foreign Motors, which is in walking distance to my office. I used to take my '84 Camry there, roughly from 1990-1995, and was happy with them then, too. And now they're open til 8 each evening.

[livejournal.com profile] jducoeur takes his Toyota to the Lexington dealership for service, and seems satisfied, too.
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