Dear Salesdroid

Thank you so much for the demo. We would have appreciated it if we'd gotten the correct telephone number for the conference call the first time. We would have also appreciated it if you hadn't taken half an hour to get to the actual demo instead of the company fluff slides. Then you might've been able to get all the way through your script before end of the one-hour window for which I had booked the video conference room.

In case you hadn't guessed, we decided against you when we discovered 1) we were still going to have to throw several clerks' time into the tagging of the scanned files; 2) all our files, which are large, would take a long time to load in your system. (You said, "bigger files, like 20 pages or more, may take several seconds to load." Well, we have mostly 100 pages and up. And photos. And blueprints.) and 3) you don't have, or know of, extant thesauri in our fields of mechanical and aeronautical engineering.

Your system is slick, and it's going in the right direction. You plan on it doing all the things we'd like it to do. But we are unwilling to be one of your development sites. If we're going to make do with a half-developed system, we'll stick with our own homebrew systems, which work no worse than yours and don't involve additional time and licensing fees.

Thenkyousomuchforyourtime.