![[personal profile]](https://www.dreamwidth.org/img/silk/identity/user.png){kind=small}
Amazon dis-service
Jul. 21st, 2007 03:39 pmI just have to bad-mouth them in public, being a dissatisfied customer.
Did you know that the audio version of The Deathly Hallows isn't being delivered on Release Day? Neither did I. It hasn't been shipped yet, but it's supposedly too close to its shipping date to cancel. (Presumably, I get to pay return shipping on it, but I'll have to wait til it gets here at the end of the week.)
We went to Barnes & Noble and bought it in person, no reservation, no problem.
And that's what we'll continue to do with special date-of-publication purchases from now on. Because I've had nothing but attitude from Amazon today.
ETA: I did finally get a responsive answer from Amazon, explaining how to refuse the package when it is sent. But caveat emptor on buying nonstandard formats from them. We got the hardcover, at least, as ordered.
Did you know that the audio version of The Deathly Hallows isn't being delivered on Release Day? Neither did I. It hasn't been shipped yet, but it's supposedly too close to its shipping date to cancel. (Presumably, I get to pay return shipping on it, but I'll have to wait til it gets here at the end of the week.)
We went to Barnes & Noble and bought it in person, no reservation, no problem.
And that's what we'll continue to do with special date-of-publication purchases from now on. Because I've had nothing but attitude from Amazon today.
ETA: I did finally get a responsive answer from Amazon, explaining how to refuse the package when it is sent. But caveat emptor on buying nonstandard formats from them. We got the hardcover, at least, as ordered.
