msmemory_archive (![[personal profile]](https://www.dreamwidth.org/img/silk/identity/user.png)
msmemory_archive) wrote2008-08-19 03:59 pm
msmemory_archive) wrote2008-08-19 03:59 pm
(no subject)
Three weeks ago, I posted about a sales call that didn't work out. http://msmemory.livejournal.com/186717.html
They not only have not forwarded the files they promised, they haven't even called to ask if we need more information or are interested in their product. I guess they get points for realizing the encounter did not work properly, but I'm still unimpressed. If this would be the level of responsiveness and support we could expect, they'd lose even if that WebEx meeting had gone well.
They not only have not forwarded the files they promised, they haven't even called to ask if we need more information or are interested in their product. I guess they get points for realizing the encounter did not work properly, but I'm still unimpressed. If this would be the level of responsiveness and support we could expect, they'd lose even if that WebEx meeting had gone well.