holy moly

[msmemory_archive]

What a POS package we have just been handed for our timekeeping. It's an Excel spreadsheet except with an awkward UI overlaid, and it doesn't even understand basic concepts like "I worked on the same three projects today as yesterday, so please populate today's cells with the accounting codes and leave me space to type in my hours."
The two offices use different means to access the same program, except one office was given a handout on how, and the other wasn't. The list of task numbers is still forthcoming. There is a max concurrent user limit of less than half our employee headcount, "So please don't all do your timesheet at 4:30 on Friday." (Um, and when exactly did you have in mind instead?) Our IS and Accounting departments have made no effort at all to get us info before rollout, and I was given to understand that the "final" version of this software was just sent to us on Monday. There is no manual. No effort was made to sell us on why this package is any better than the old one, except that "it gives more data to Accounting."

Supervisors' training starts in 15 minutes.

Comments

[greatsword.livejournal.com]

I won't name names, because you didn't, but this sounds remarkably like the accounting software we got saddled with. I honestly thought it was something that the IT department cobbled together in their spare time. My second guess was that it was done by the teenaged kid of one of the accoutants, but no, it's commercial software.

At one point in the training, I asked "Did someone really accept this as a functional and complete user interface?"